Privacy Policy

IShort ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension and related services.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you sign in with Google, we receive your email address, display name, and profile picture from your Google account.
• Payment Information: If you subscribe to a paid plan, payment information is collected and processed by Razorpay. We do not store your credit card details.

1.2 Information Collected Automatically

• Instagram Reel Data: When you use the extension on Instagram, we collect publicly available reel data including URLs, view counts, likes, comments, captions, hashtags, duration, and posting times. This data is stored locally in your browser.
• Usage Metrics: We track the number of reels you analyze each month to enforce plan limits.

1.3 Information We Do NOT Collect

• Your Instagram login credentials
• Private messages or direct messages
• Data from private Instagram accounts (unless you have access)
• Browsing history outside of Instagram

2. How We Use Your Information

• Provide Services: Display analytics and insights based on reel data
• Process Payments: Manage subscriptions and billing through Razorpay
• Enforce Limits: Track usage against your plan limits
• Improve Services: Understand how users interact with our extension
• Customer Support: Respond to your inquiries and provide assistance

3. Data Storage and Security

3.1 Where Data is Stored

• Reel Data: Stored locally in your browser using Chrome's storage API. This data never leaves your device unless you export it.
• Account & Subscription Data: Stored securely in Google Firebase (Firestore) with industry-standard encryption.
• Payment Records: Stored by Razorpay in accordance with their privacy policy and PCI DSS compliance.

3.2 Security Measures

• All data transmissions use HTTPS encryption
• Firebase Authentication for secure user identity
• Access controls to prevent unauthorized data access

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers: Google Firebase (hosting, authentication, database) and Razorpay (payment processing) to operate our services
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

• Reel Data: Stored locally until you clear it from the extension
• Account Data: Retained while your account is active. Deleted upon account deletion request.
• Payment Records: Retained as required by tax and accounting laws (typically 7 years)
• Usage Data: Monthly usage resets each billing period

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Delete your account and associated data using the "Delete My Data" option in the extension
• Export: Export your reel data to CSV format
• Cancel: Cancel your subscription at any time

7. Children's Privacy

IShort is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our extension may contain links to Instagram and other third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date and, for major changes, through the extension or email.

10. Contact Us

11. Consent

By using IShort, you consent to the collection and use of information as described in this Privacy Policy.